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My husband and I, for over 6 weeks have worked
on the VERY POOR sound quality with BVRP in
conjunction with various modems.
Yes, India was no help. Yes, BVRP
was no help. We even had a Dell technician
come to our home about 4 times - ALL TO NO
AVAIL. Everyone kept blaming everyone
else.
Anyway, to make a long story short, we tried
the Intel, US Robotics & Conexant modems
that Dell gave us. We bought two
modems: US Robotics and Creative. We
tried ALL these modems in conjunction with the
following answering machine software: BVRP
and Ventafax. NONE OF THESE WORKED WITH
ANY QUALITY SOUND.
After talking to a US Robotics rep, he
explained that Windows XP & 2000 are not TAPI
handoff compliant - this means that modems that
try to answer voice calls AND receive faxes
usually do a very poor job at same. This was
one of the reasons US Robotics has stopped making
voice modems.
We FINALLY came across a product that helps us
do what we want: It's called "The
Stick" (http://www.faxswitch.com/).
The Stick determines what type of signal is
being received on the phone line, and then routes
the signal to the appropriate device for
answering. E.G. We have voice calls
routed to the PC (using IVM software - www.nch.com.au/ivm/index.html),
and faxes are sent to our multifunction BROTHER
MFC-8420 (as if it were receiving a dedicated
phone line signal). The faxes then get
rerouted back to the PC and Microsoft Fax takes it
from there. FINALLY, we have digital
faxes & digital voicemessages!!!!
It's hard to believe in this day and age when
trees are at a premium, and no one wants to
printoff all those junk faxes, that someone,
somewhere hasn't come up with a simpler workable
software solution. FOR NOW, THE STICK
WORKS.
Hope this helps!
Message Edited by LTSINGOS on 05-20-2004 10:30 PM
Message Edited by LTSINGOS on 05-29-2004 01:05 PM
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