When installed on incoming telephone lines before ALL telephone equipment (extension wall jacks or multi-line phone systems), The Stick II will protect any voice or data call from being accessed by other telephone equipment attached to other device ports.
Any telephony device trying to access that line during a conversation or data transmission will receive a line-in-use "busy" tone or, if programmed to do so, that device will try and access the second line.
Note: The Barge-In Protection feature will control only those phone/data devices connected directly to The Stick II. For optimum performance and protection it is recommended that all premise extension phones be wired to The Stick II at either the Voice 1 /2 or Voice 2 ports. See Getting Started Section 2.
Call Grab (designed for extension phones)
Call Grab can be initiated from any touch tone extension phone on the premise, that
has access to that line, by dialing "9" on the telephone key pad. When "9" is dialed, The Stick II will immediately cease its call routing function and give you the line. This feature is standard.
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Q: Why would I ever need to"grab" a call? Wouldn’t I want The Stick II to continue processing? A: No, you would want to "grab" the call if a call came in on Line 1 and you are near an extension phone that is not connected to The Stick II instead of running back to your office to try and answer the call before your answering machine picks up, simply pick up the extension phone that has access to Line 1 and enter ì9î on dial pad. The Stick II will immediately release the call to that extension.
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This automatic feature tells The Stick II to detect the presence of CNG tones, which may be transmitted by a calling fax machine or PC fax/modem. All calls accompanied by CNG tones, whether they be from a fax machine or PC fax/modem, are routed to equipment connected to the device port(s) you have designated for your fax(es). You can program this feature "OFF" if you choose. The factory default setting for faxes is Port 4.
You may choose to have a different designated fax port for each line. See Programming Chart for programming Line 1 Fax Port and Line 2 Fax Port. Line-in-Use "Busy" Tone
The Stick II will give a cadenced tone similar to the standard "busy" signal to any user attempting to make an outbound call on devices connected to The Stick II when both lines (or the line the device is restricted to) are in use.
The Stick II is designed to protect the unit from damage caused by most phone line power surges. We recommend you plug your communication devices, including The Stick II, into a power surge protection strip. For extra protection, for your telephone devices, should also use a phone line surge suppressor.
Power/Call Status Light
The LED on the front of The Stick II demonstrates two functions; when lit, it tells you
the unit is powered up and also it blinks rapidly when in programming mode.
Two-Line Call Processor
The Stick II is a true two-line call processor. The Stick II can process two incoming calls simultaneously. The process is fast and accurate and when added with your particular programming needs, becomes an amazing communication tool you will wonder how you ever did without!