Limited Warranty
To register your purchase, please fill out the warranty card and mail.
We warrant that if The Stick II - Two-Line Call Processor, manufactured by Multi-Link, Inc. and purchased by you, proves to be defective in material or workmanship, we will provide without charge, for a period of three (3) years (USA only), the labor and parts necessary to remedy any such defect. Warranty commences on the date of purchase by the original retail customer.
The duration of any implied warranty of merchantability, fitness for a particular purpose, or otherwise, on this product shall be limited to the duration of the applicable express warranty set forth above. In no event shall we be liable for any loss, inconvenience or damage whether direct, incidental, consequential or otherwise resulting from breach of any express or implied warranty, of merchantability, fitness for a particular purpose, or other wise with respect to this product, except as set forth herein. Some states do not allow limitations on how long an implied warranty lasts and some states do not allow the exclusion or limitation of incidental or consequential damages, so the above limitations or exclusions may not apply to you.
The AC power supply used with this product is covered under this warranty. This warranty does not cover damage which results from accident, misuse, abuse, improper line voltage, lightning strike, fire, flood, or damage resulting from unauthorized repairs or alterations performed by an unauthorized service center. This warranty gives you specific legal rights, and you may also have other rights which vary from state to state.
Service Information for the U.S. and Canada
Your machine has been registered with the Federal Communications Commission, and under this program in the event of equipment malfunction, all repairs will be performed by Multi-Link, Inc. or a repair center we have authorized. The owner is restricted from performing any maintenance operation other than those specified within this instruction manual.
In Canada: Unit A1, 6120 - 2nd Street S.E.
Calgary, AB T2H 2L8
1-403-258-1646
In the U.S.: 225 Industry Parkway
Nicholasville, KY 40356
1-800-535-4651
Service Information Outside the U.S. and Canada
For units installed outside the U.S. and Canada, please contact your original point of purchase dealer for information regarding warranty and service.
OBTAINING SERVICE UNDER THIS WARRANTY
To obtain service under this warranty, you must first request a RA number from our technical support department. Call the technical support department from Line 1 of The Stick II. Technicians need to test the unit over the phone before issuing the RA number. Once you have a RA number, present The Stick II - product, the RA number and copy of a sales receipt (or credit card receipt) or other satisfactory proof of the date of the original retail purchase of the product to Multi-Link, Inc. or an authorized service repair center.