DOC Registration

The Department of Communications label identifies certified equipment. This certification means that the equipment meets certain telecommunications network protective, operational and safety requirements.


The Department does not guarantee the equipment will operate to the userís satisfaction. Before installing this equipment, users should ensure that it is permissible to be connected to the facilities the local telecommunications company. The equipment must also be installed using an accepted method of connection. In some cases, the companyís inside wiring associated with a single line individual service may be extended by means of a certified connector assembly telephone extension cord). The customer should be aware that compliance with the above conditions might not prevent degradation of service in some situations.


Repairs to certified equipment should be made by an authorized Canadian maintenance facility designated by the supplier. Any repairs or alterations made by the user to this equipment, or equipment malfunctions, may give the telecommunications company cause to request the user to disconnect the equipment.


Users should ensure for their own protection that the electrical ground connections of the power utility, telephone lines and internal metallic water pipe system, if present, are connected together. This precaution may be particularly important in rural areas.



Caution: Users should not attempt to make such connections themselves, but should contact the appropriate electric inspection authority, or electrician, as appropriate.




The Load Number (LN) assigned to each terminal device denotes the percentage of the total load to be connected to a telephone loop, which is used by the device, to prevent overloading. The termination on a loop may consist of any combination of devices subject only to the requirement that the total of the Load Numbers of all the devices does not exceed 100.


Notice: This product has been tested and meets the Class B limits for radio noise emissions set out by the Radio Interference Regulations of the Canadian Department of Communications.


FCC Registration

This equipment complies with Part 68 of the FCC rules. On the bottom of this equipment is a label that contains, among other information, the FCC Registration Number and Ringer Equivalence Number (REN) for this equipment. You must, upon request, provide this information to your telephone company.


The REN is used to determine the quantity of devices you may connect to your telephone line and still have those entire devices ring when your telephone number is called. In most, but not all areas, the sum of the RENs of all devices connected to one line should not exceed five (5.0). To be certain of the number of devices you may connect to your line, as determined by the REN, you should contact your local telephone company to determine the maximum REN for your calling area.


If your telephone equipment causes harm to the telephone network, the telephone company may discontinue your service temporarily. If possible, they will notify you in advance. But if advance notice isnít practical, you will be notified as soon as possible. You will be informed of your right to file a complaint with the FCC.


Your telephone company may make changes in its facilities, equipment, operations or procedures that could affect the proper functioning of your equipment. If they do, you will be notified in advance to give you an opportunity to maintain uninterrupted telephone service.


If you experience trouble with this telephone equipment, please contact your PolNet dealer or Multi-Link, Inc. for information on obtaining service or repairs. The telephone company may ask that you disconnect this equipment from the network until the problem has been corrected or until you are sure that the equipment is not malfunctioning.


This equipment may not be used on coin service provided by the telephone company, and is not intended for use with party line service. This equipment is intended for use only on loop-start service, and will not operate on a ground-start central office line.


Limited Warranty

We warrant that if this PolNet ACP 3/5 product, manufactured by Multi-Link, Inc., and purchased by you, proves to be defective in material or workmanship, we will provide without charge, for a period of two (2) years, the labor and the parts necessary to remedy any such defect. Warranty period commences on the date of purchase by the original retail consumer.


The duration of any implied warranty of merchantability, fitness for a particular purpose, or otherwise, on this product shall be limited to the duration of the applicable express warranty set forth above. In no event shall we be liable for any loss, inconvenience or damage whether direct, incidental, consequential or otherwise resulting from breach of any express or implied warranty, of merchantability, fitness for a particular purpose, or otherwise with respect to this product, except as set forth herein. Some states do not allow limitations on how long an implied warranty lasts and some states do not allow the exclusion or limitation of incidental or consequential damages, so the above limitations or exclusion may not apply to you.


To obtain service under this warranty, you must present or send your ACP 3/5 product, together with a copy of the retail sellerís original bill of sale, your charge or credit receipt, or other satisfactory proof of the date of the original retail purchase of the product, to any of the authorized PolNet service centers.


Any postage, insurance or shipping cost incurred in presenting or sending your ACP 3/5 product for service is your responsibility. However, Multi-Link will pay for normal return freight expenses.


The AC adaptor used with this product is covered under this warranty. This warranty does not cover damage, which results from accident, misuse, abuse, improper line voltage, lightning strike, fire, flood, or damage resulting from repairs or alterations performed other than by PolNet authorized service stations. This warranty gives you specific legal rights, and you may also have other rights, which vary from state to state.


Service Information


Your machine has been registered with the Federal Communications Commission, and under this program, in the event of equipment malfunction, all repairs will be performed by Multi-Link, Inc. or a warranty repair center that we have authorized. The owner is restricted from performing any maintenance operation other than those specified within this instruction manual.


If you require service, please contact your Polnet dealer or Multi-Link, Inc.


Multi-Link, Inc.

(800) 535-4651




The PolNet ACP 3/5 contains patented and otherwise proprietary circuits and software algorithms. This installation manual describes the operation and function of some of these circuits and algorithms. Unauthorized duplication of this manual is a violation of U.S. and other copyright laws, and unauthorized use of all or part of this manual may result in patent infringement. Therefore, THIS MANUAL IS TO BE USED ONLY WITH OR ASA MARKETING TOOL FOR THE POLNET ACP 3/5. Duplication of all or part of this manual without the

permission of Multi-Link, Inc. is prohibited.




Made in the U.S.A.